National Center for Public Performance

Institute for Public Service - Sawyer Business School -Suffolk University

120 Tremont Street, Boston, MA 02108

Email: ncppsuffolk@gmail.com - Phone: 617-994-4273

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2018 Conference Archive

Conference Recap: Public Performance Conference Hosted at Suffolk University’s Institute for Public Service

Two days of dialogue examined how data can lead to improvement initiatives in the government and nonprofit sectors.

Coming from as far as Alaska, Japan, and Ukraine, nearly 100 public and nonprofit executives, scholars and graduate students participated in the 11thAnnual National Center for Public Performance Conference on October 18thand 19th. This important national forum has become an annual event at Suffolk since 2016. According to National Center Executive Director Prof. Marc Holzer, this annual dialogue is unique in its integration of data, management and... continue reading

Presentations

Creating a Performance-Oriented Culture

Benchmarking Public and Nonprofit Performance: A comparison of DEA and SFA

Creating a Culture of Performance – What Public and Nonprofit Managers Can Learn from Business Best Practices

Pitfalls of Public Performance Analysis

Communicating Evidence Inside and Out

Evidence and New Will: Healing Our Divided Society - recommended video

Performance Management among
Michigan Local Governments: Attitudes and Practices

City of Fayetteville, NC: Better Policy,  A Brighter Future

Engaging Leadership in Performance Management:Why Measuring is not Enough

Innovations in Performance: Technology & Tools for Turning Data into Action

Improving  Performance Accountability & Strategy Deployment through Visual Management

 

Avoid Built-In Blind Spots in your Performance Measurement

Turning Actions Into Data 

+ Visual 1

+ Visual 2

Performance Approaches in State Government

Case Studies in Open Data

Using Performance Management to Improve HIV Data Collection in  New Jersey’s Medical Monitoring Project

Turning Data Anxiety Into Data Enthusiasm

 

Performance Management Process: Specialty Courts

Federal Performance: Challenge & Change in Washington 

Tips and Tools for Improving Organizational Performance

Myths and Facts:  Performance in the Federal Government

Alignment Gaps in Transformation

Changing Culture and Incentives to Improve Health Plan Performance

Performance for the People: Keeping Citizens at the Center of Performance Management

Residents at the Center: KCMO Resident Survey and KCStat

Creating a community-centered performance management system:  Ideas for modern police reform

Citizen Satisfaction, Expectations, and Different Levels of Government: Lessons from an Empirical Analysis of Japanese Local Governments

A House Divided Cannot Stand: Capacity Building in Community Based Development Organizations 

Videos