We look forward to welcoming the following practitioners and researchers to this year's Public Performance Conference! 

Keynote Speakers

Thursday, October 18th 

Bob Behn | Senior Lecturer in Public Policy | John F. Kennedy School of Government, Harvard University

Robert D. Behn, Senior Lecturer in Public Policy, focuses his research, teaching, and thinking on the leadership challenge of improving the performance of public agencies. He is the faculty chair of the School's executive program, Driving Government Performance: Leadership Strategies that Produce Results and conducts custom-designed executive education programs for government jurisdictions and public agencies. To learn why Bob's course is the most important course at the Kennedy School, click here.

Bob writes the on-line monthly Bob Behn's Performance Leadership Report. It's free, so subscribe now! Currently, he is working on a book titled: The PerformanceStat Potential: A Leadership Strategy for Producing Results.

Bob has led executive seminars on six continents: in Bangkok, Berlin, Bogat, Cape Town, Copenhagen, Guatemala City, Kuala Lumpur, Lisbon, Madrid, Monterrey, Oslo, Ottawa, Reykjavik, Sydney, and Wellington. (Don't the folks in Antarctica need help improving performance?)

If you want to figure out what makes Bob tick, you can watch him clarify the purpose of the Kennedy School's Driving Government Performance, outline the challenge of Leading and Performing, or describe the content of MLD-604, his degree course on Performance Leadership.

Bob holds a BS in physics from Worcester Polytechnic Institute and a PhD in decision and control from Harvard. He has served on the staff of Governor Francis W. Sargent of Massachusetts, as a scholar in residence with the Council for Excellence in Government, and on the faculty of the Harvard Business School and Duke University's Terry Sanford Institute of Public Policy where he was director of its Governors Center. Bob is also a fellow of the National Academy of Public Administration.

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Suzanne M. Bump | State Auditor Commonwealth of Massachusetts

Suzanne M. Bump, the 25th Auditor of the Commonwealth, is the first woman to serve in this role in the state’s history, and was sworn into office in January 2011. As Auditor, she has prioritized effective management of public resources to improve public trust in government.

Her mission in the Auditor’s office is to make government work better by helping it become more efficient, effective, accountable and transparent in meeting its mission to serve the public. She has championed the use of innovative technologies to improve government performance, and recruited and trained a talented staff to bolster these efforts. Since taking office, Bump has established her office as a national leader in government accountability, enabling it to receive numerous national awards for excellence in conducting audits and innovations in the use of data analytics to identify root causes of over-spending and poor service delivery by state agencies.

Suzanne M. Bump | State Auditor Commonwealth of Massachusetts

Bump serves on several public boards, including the Inspector General Council and the Municipal Finance Oversight Board. She is also a member of the U.S. Comptroller General’s Domestic Working Group and on the executive board of the National State Auditor’s Association. Bump also is a partner for the Women's Suffrage Celebration Coalition of Massachusetts

Auditor Bump served as Secretary of Labor and Workforce Development under Governor Deval Patrick, and also represented the Town of Braintree in the Massachusetts House of Representatives for eight years. In the private sector, she worked as a business advocate, legal counsel, and a member of the boards of numerous non-profit organizations including the South Shore Chamber of Commerce and St. Francis House.

Troy Schulte | City ManagerKansas City, MO

Troy Schulte, who has been with the City since 1998 and was named budget officer in 2003, was appointed acting city manager by the mayor and City Council Nov. 19, 2009.


Schulte was appointed city manager May 31, 2011. Schulte’s background also includes serving three years as City Administrator for the City of Marengo, Iowa; and two years as assistant director of the Benton Development Group in Vinton, Iowa.


Schulte has bachelor's degrees in economics and history from Iowa State University, a master's degree in economics from Iowa State University, and a master's degree in economics from the University of Missouri-Kansas City.


as of 09/19/18


Thursday Panels

October 18th

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Friday Panels

October 19th