The National Center for Public Performance (NCPP) is a research and public service center at Suffolk University’s Institute for Public Service. Devoted to improving performance in the public and nonprofit sectors, NCPP was founded in 1974 to serve as a vehicle for the study, dissemination, and recognition of performance measurement initiatives in government. 

In addition, NCPP specializes in research and teaching in the engagement of citizens and, through the generous support of The Sloan Foundation, has been able to undertake research and teaching in citizen-driven government performance, develop curricular resources and deliver online training for public managers.

National Center for Public Performance

About Us: 


Senior Research Associates
Andrew Ballard, Ph.D.
Ibukun Olaoluwa Balogun
Brenda Bond-Fortier, Ph.D
Stuart Grifel, MBA, MPA
Leanne McAuliffe, MHA
Christopher Patrick Walsh, JD
Joshua Weissman LaFrance, MPA, MSPS
Jael Wembalonge
Lauren Hajjar, Ph.D
James Melitski, Ph.D
M. Jae Moon, Ph.D
Priyam Ashvinkumar Mehta,MSBA,MBA

Executive Director
Aroon Manoharan, Ph.D.

Former Executive Director

Marc Holzer, Ph.D.

Managing Director
Mary Gibson

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Executive Director
Aroon Manoharan, Ph.D.


Dr. Aroon P. Manoharan is the Executive Director of NCPP and Associate Professor in the Institute for Public Service (IPS), Sawyer Business School at Suffolk University.  His research interests include e-government, performance measurement, strategic planning, communications, administrative capacity, comparative public administration and pedagogy. His research employs an international comparative focus, and he was involved in e-government projects in Kigali (Rwanda), Prague (Czech Republic), Sofia (Bulgaria), Cape Town (South Africa), and India. His recent books include E-Government and Information Technology Management: Concepts and Best Practices; and E-Government and Websites: A Public Solutions Handbook. As the Associate Director of the E-Governance Institute, he had directed the Digital Governance in Municipalities Worldwide Surveys and the U.S. States and Municipalities E-Governance Surveys. He was the chair of the ASPA Section on Public Performance and Management (SPPM) from 2015-17. He was also the previous Editor of the Occasional Paper Series of the ASPA Section on International and Comparative Administration (SICA). He received his Ph.D. from the School of Public Affairs and Administration (SPAA), Rutgers University-Newark and MPA from Kansas State University. 

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Former Executive Director
Professor Marc Holzer, Ph.D.


A distinguished professor at Suffolk University's Institute for Public Service and former founding dean of the School of Public Affairs and Administration at Rutgers University, Dr. Holzer is a prominent international leader in the field of public administration, and has been recognized by many international public management leadership organizations, including the Chinese Public Administration Society, the Korean Association for Public Administration, the European Group on Public Administration, and the United Nations.

Dr. Holzer is a past president of the American Society for Public Administration (ASPA), and founded the Northeast Conference on Public Administration and the ASPA's Sections on Korea, China, and Humanities/Arts. He is a fellow of the National Academy of Public Administration and of the World Academy of Productivity Science, and has been recognized with over 20 national and international awards for his contributions in the field of research, teaching, and service. He is a world-renowned author and lecturer, and currently chairs the ASPA Endowment supporting education in strong, effective, and ethical public governance.


Mary Gibson is the Managing Director of the National Center for Public Performance at Suffolk University's Sawyer Business School. She is also a current student at the University, working toward her Masters Degree in Public Administration. Prior to her employment at Suffolk, Mary worked in state government, for the Office of the Clerk of the House of Representatives, specializing in parliamentary procedure. Additionally, she worked on the joint committees on Health Care Financing and Public Health. Prior to her 7 years on Beacon Hill, Mary obtained a Bachelor’s Degree in Political Science from Long Island University’s C.W. Post campus.

Managing Director
Mary Gibson