"Stages and Determinants of E-Government Development: A Twelve-Year Longitudinal Study of Global Cities" by Marc Holzer, Alex Ingrams, Aroon Manoharan, and Lisa Schmidthuber. International Public Management Journal, Vol. 23, no. 6, (2018). 


Global e-government innovations are at the forefront of municipal efforts to be better organized and more efficient in delivering services and improving outcomes for the public. Scholars have argued that such innovations are embedded in institutional and environmental factors, and municipal e-government growth evolves through stages as a result of the effects of these factors. However, existing studies rarely model the distinct success factors of the different stages. This article addresses that shortcoming with data from the largest cities in the world’s top 100 “most wired” countries from 2003 to 2016.

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"Public Administration Research in Mainland China: A Systematic Review of Chinese Public Administration in English Language Journals" by Marc Holzer, Mengzhong Zhang, Min-Hyu Kim, and Huafang Li. International Journal of Public Administration, Vol. 42, no. 9 (2018). 

This study provides a systematic review of the development of Chinese public administration in English language journals. An analysis of articles in the top 25 English-language public administration journals worldwide from 1996 to 2016 confirmed increases in both the number and significance of studies of Chinese public administration. A systematic content analysis of abstracts of previous studies was performed and showed that social development and administrative reform were among the most important topics. With respect to the methodology of this study, qualitative methods were more frequently used than quantitative or mixed methods. 

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"Global comparative public administration: Are graduate programs responding to the call?" by Aroon Manoharan, Wendel Mirbel and Tony J Carrizales. Teaching Public Administration Journal, Vol. 36, no. 1, (2017). 


Within the past two decades, globalization has led to increased literature on comparative public administration (CPA) research, and it has enhanced analyses of administrative systems in various societies. Our paper examines CPA education among Master of Public Administration and Master of Public Policy programs in the United States. The findings highlight select topics of interest from these courses, as well as emphasizing an immediate need for programs to internationalize their curricula, in order to prepare the next generation of public administrators and policy analysts.

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"Obstacles and Opportunities for Sustaining Performance Management Systems," by Marc Holzer, Andrew Ballard, Mirae Kim, Felix Deat, and Shuyang Peng. International Journal of Public Administration, Vol. 42, no. 2 (2017). 

Using a mixed-method survey design, this research shows which factors are the most important to organizations hoping to build a performance system that can stand the test of time. Capacity, knowledge, and buy-in limitations pose serious threats to these reforms and it takes a concerted effort to cultivate not only support from employees and management to pursue performance management but the technical and conceptual capacity to design the right system for the organization.

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"Public employees and performance appraisal: A study of antecedents to employees’ perception of the process," by Marc Holzer and Taehee Kim. Review of Public Personnel Administration, Vol. 36, no. 1 (2014). 

There is considerable agreement that organizations can benefit from using performance appraisal. Nevertheless, some studies find that both supervisors and employees have negative reactions to the process. This article addresses this contradiction by emphasizing the importance of cognitive aspects of performance appraisal. Given the importance of employee acceptance of a performance measurement system, this article attempts to identify key factors which can heighten employee acceptance of performance appraisal using data from the 2005 Merit Principles Survey. The findings indicate that the developmental use of performance appraisal, employee participation in performance standard setting, the quality of the relationship they have with their supervisors, and employee perceived empowerment are positively associated with employee acceptance of performance appraisal.

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"Introduction to the Special Issue on Comparative Chinese/American Public Administration," by Marc Holzer and Mengzhong Zhang. Public Administration Review  , Vol. 69 (2009). 

In the field of public administration practice, China has a history of several thousand years, whereas the United States has a much shorter history of hundreds of years of governance. In the Chinese context, although there were occasional studies of public administration in the first half of the twentieth century, systematic study was deferred until the middle of the 1980s. They were only truly continued following the official launch of master of public administration degree programs at the beginning of the twenty-first century. In this respect, China was a latecomer, and Chinese scholars almost always date the study and scholarship in this field to about 1980. Over the past eighty years or so, the United States has established more than 200 MPA and related programs, while China has founded 100 MPA programs in just the past eight years. Recognizing the urgent need for MPA training, China is trying to catch up to the demand for social development and societal transition. 

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National Center for Public Performance

Institute for Public Service - Sawyer Business School -Suffolk University 120 Tremont Street, Boston, MA 02108

Email: ncppsuffolk@gmail.com - Phone: 617-994-4273

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